Shipping policy
Delivery time
Orders are delivered in 7 to 14 working days from your order date. That figure is the whole wait, from the day you order to the day your kit reaches you.
Shipping cost
Shipping is free on every order, to every country we deliver to. There is no minimum order.
Where we deliver
We deliver to the United States, the United Kingdom, Canada, Australia, New Zealand, Ireland, Germany, France, Spain, Italy, the Netherlands and Belgium.
Duties and taxes
Import duties and taxes are prepaid. There is nothing extra to pay when your order arrives.
Custom kits
Custom kits are made to order from your photo. They are delivered in the same 7 to 14 working days from your order date.
Your address
Please check your delivery address before you place your order. If you spot a mistake, write to support@punchandcanvas.com within 24 hours of ordering and include your order number.
Damaged or wrong items
If your kit arrives damaged, or it is not what you ordered, write to support@punchandcanvas.com with your order number and a photo. We replace it at no cost.
Questions about an order
Write to support@punchandcanvas.com with your order number and we will look into it.